What is our return policy?
We guarantee our merchandise to be free of manufacturing defects. If an item you have received is defective, we will be glad to assist you with processing a refund. For help with processing your return, please contact our Customer Service team 00357 97 733 402 OR Email: firstname.lastname@example.org. Returns can be made without any reason within 14 days after receipt of product.
Please be sure to check the fit and sizing of your product before removing tags. Products returned must have all original tags attached. Unwashed, unworn, unused merchandise may be returned within 14 days after receipt of product for refund (receipt date of products is determined based on tracking provided by shipping carrier)
Merchandise returned after 14 days will only be accepted for a store credit or a refund. Product must be returned within 14 days and must be returned in original packaging with tags. Merchandise returned after 45 days will only be accepted for a store credit.
By law, the shipping costs for returns are the Customer's responsibility. Shipping charges for returns will only be refunded if the item you have received is incorrect or damaged. Refund value is determined by the last retail price of the item.All merchandise sold on sale is final sale, and cannot be returned unless item received is damaged or incorrect.
Returns are made ONLY from goods purchased through www.siimajackets.com. We do not accept returns or offer refunds on gift vouchers (gift vouchers do not have a cash value).
As soon as we receive the returned goods, our warehouse shall check them and open a return file. Then, within 30 working days from receiving the return, a refund shall be issued to the Customer's credit card or Paypal or Bank account according to the method originally used to pay for the goods.
How and where do I ship my return?
Pack and seal your box securely, in the original packaging if possible. To ensure that your return package arrives to our warehouse successfully, Siima MotoWear suggests shipping your return package with a tracking number. Packages must be returned prepaid. Please return to the followng address:
Street: Eptanisou 27, Nema Mansions Flat 201
Post Code: 3100
When will my credit card be refunded?
Once Siima MotoWear receives your returned merchandise, your refund will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment. Refund value is determined by the last retail price of the item. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account.